Tesla drivers posted on social media that they had been locked out of their vehicles and that they’d seen an error in the company’s smartphone app.
Elon Musk, Tesla CEO, tweeted Friday night that the problem was being fixed and blamed network traffic.
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A search on Twitter and the online messageboard for owners/fans turned up at least dozens similar complaints about receiving an error message. However, NBC News has not verified that the complaints are genuine. Some of the complaints did not state that they were locked out.
A representative of the automaker didn’t immediately respond to a request. It was also not immediately clear how widespread was the outage.
However, the complaints echo what has been a long-standing fear among drivers with the advancements in technology in cars: that there may not be a reliable backup in the event that sophisticated computer systems fail or are unable to connect to the internet. This could turn a car into a “brick.” “
According to Jalopni, a Tesla driver from California said that his car wouldn’t go into neutral when it stopped in the middle of the highway in September.